News
Can't Get No Satisfaction
Recently, ICD and Servicetick presented a real-time solution for collecting ...
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Real time feedback group
Hot on the heels of our most successful client workshop ...
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Realtime Feedback
Knowing the moment things go wrong with your service can really ...
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Treating Customers Fairly
ICD is to host a learning event in late February ...
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It's only natural!
Scottish Natural Heritage - the body responsible for promoting the ...
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Happy Endings!
As we approach the final weeks of an "eventful" year ...
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Dundee - City of Discovery
In our first full year of having joined forces with ...
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Employee Engagement
Having sucessfully completed a series of staff workshops at Glasgow ...
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Better Than Excellent
What do you do when your customer feedback surveys are ...
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Effective Efficient Enabling Engaging
ICD have been appointed to support SEPA, guardians of our Scottish environment, ...
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Going the extra (air) mile
Your airport experience is about to get much better if ...
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Green For Go!
ICD is delighted to announce that we will be working ...
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A Tasty Experience
Following closely on the heels of our launch event in ...
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Customer Experience by Design
More than 20 guests will sample forthcoming Customer Experience Management master ...
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A Taste of Success
The best things in life are free. We are delighted ...
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Slainte! Launched For Success
The first and only company offering Customer Experience Management training ...
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Launching a new strategic alliance
ICD Partnership Ltd is delighted to announce a strategic alliance ...
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Customer Commitments
ICD Partnership is urging clients and contacts to throw off ...
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ICD Seminars For People Managers On Hold For Now
ICD's first seminar for HR leaders was hosted at Gleneagles and was acknolwedged as a ...
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CBoost Goes from Strength to Strength
In November 2008 ICD responded to the challenges many SME's face ...
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ICD Insight NPS Debate
"A good debate that has helped clarify our thinking and ...
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Delivering the right customer experience
ICD Partnership is set to launch a series of 4 short seminars ...
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Effective Databases could be more important than ever right now
There are many reasons why companies have failed to build ...
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ICD Insight Announces Partnership With Kanyo
March 2008 sees ICD Insight join forces with Kanyo, an ...
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ICD Insight A Winning Team!
ICD Insight are delighted to add both Audit Scotland and ...
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ICD launches new specialist coaching programme
At ICD our key driving goal is to help our ...
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ICD INSIGHT Joined Up Thinking
The launch of an exciting new initiative..."When your clients are ...
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