News: Launching a new strategic alliance

ICD Partnership Ltd is delighted to announce a strategic alliance with specialist training delivery partners, Quest (Scotland) Ltd. At a special event on 2nd April 2009 we will be joined by Bernard Murphy (General Manager of Gleneagles Resort Hotel) and Douglas Rice (Commercial Director CIGNA Healthcare) and guests to consider how the current stresses and strains on staff impacts upon both their motivation and their ability to deliver great customer experiences.

Posted on 9th March 2009.
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News & Events

Can't Get No Satisfaction

Recently, ICD and Servicetick presented a real-time solution for collecting ... read more
Posted on 27th June 2010.

Real time feedback group

Hot on the heels of our most successful client workshop ... read more
Posted on 7th April 2010.

Realtime Feedback

Knowing the moment things go wrong with your service can really ... read more
Posted on 18th March 2010.

Treating Customers Fairly

ICD is to host a learning event in late February ... read more
Posted on 19th January 2010.

It's only natural!

Scottish Natural Heritage - the body responsible for promoting the ... read more
Posted on 5th January 2010.

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