News: Realtime Feedback

Knowing the moment things go wrong with your service can really help you to manage the customer experience. Now it's possible to get realtime customer feedback straight to your desk and a group of managers are meeting to discuss how that would help them in Edinburgh on 18th March. Joint hosts ICD Partnership Ltd and Servicetick will also demonstrate how others have done this successfully.  If you missed the event but are interested to hear more. Call Russell 0n 07973 329669 or email us for details at info@icd-partnership.co.uk

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News & Events

Can't Get No Satisfaction

Recently, ICD and Servicetick presented a real-time solution for collecting ... read more

Real time feedback group

Hot on the heels of our most successful client workshop ... read more

Realtime Feedback

Knowing the moment things go wrong with your service can really ... read more

Treating Customers Fairly

ICD is to host a learning event in late February ... read more

It's only natural!

Scottish Natural Heritage - the body responsible for promoting the ... read more

Contact us

The ICD Partnership Ltd


2 The Stables

Old Sauchie

Sauchieburn

FK7 9AX

T: +44 (0) 7973 329 669
F: +44 (0) 1786 821 245
E: info@icd-partnership.co.uk