News: Treating Customers Fairly

ICD is to host a learning event in late February to debate whether there is a conflict between TCF requirements and what are simply good fundamentals of customer management practice. We will have two high profile speakers at this event in Edinburgh and invite you to contact us if you would be like to be invited.

In the meantime get ahead of the game by reading this article which covers what the FSA are looking for from Treating Customers Fairly.