ICD INSIGHT Services
ICD INSIGHT Ltd provides an end to end service for organisations who want to increase their knowledge and effective management of customers.
- Data Management - including data quality audits, cleansing, enhancement and augmentation
- Customer relationship consultancy - relationship risk assessments, key account relationship development,
- Customer research - satisfaction surveys, service measurement, value proposition research
- Staff feedback, attitude surveys and customer centricity assessment
- Business and research analysis
- Dynamic reporting techniques
- Market & Competitor Intelligence
- Change planning, implementation support
Through our partners, Forth Marketing Services Ltd, we can also offer our clients access to a well established direct marketing agency and experienced data processing company.
To find out more about what ICD Insight can do for you, please contact Russell Biggart, russell@icdinsight.co.uk (+44 (0)7973 329669)